Contact Us and FAQs

Are there any how to guides or training course available?


Who do I contact if I have questions about the Western Parkland site or Council datasets?

Contact the relevant Council outlined below:

  • Western Parkland Site
  • Campbelltown City Council Datasets
  • Blue Mountains City Council Datasets
  • Camden Council Datasets
  • Fairfield City Council Datasets
  • Hawkesbury City Council Datasets
  • Liverpool City Council Datasets
  • Penrith City Council Datasets
  • Wollondilly Shire Council Datasets

    • What data sharing and risk management processes are in place?

    Data sharing is where Council and government agencies provide authorised access, usually within Council or to research institutions to the data they hold in a controlled manner to help deliver better outcomes for our community.

    The ‘Five Safes’ is an internationally recognised risk management model designed to help identify and manage data sharing risks. Under this framework, data sharing risks are managed across five 'safety' dimensions: people, projects, settings, output and data.


    For each of the safe dimensions, there are a set of questions outlined on our data sharing request / access form to help identify and manage any risks.

    1. Safe People: Sharing data only with authorised users
      2. Council may only share data with users who are able to use the data appropriately and keep the data safe. Safe people have the knowledge, skills and incentives to store and use the data appropriately.

    2. Safe Settings: Using data only in a safe and secure environment
      3. Council need to ensure that data will only be accessed and used within an appropriately safe and secure environment. Safe settings in the Five Safes model refer to the practical controls on how data is accessed.

    3. Safe Projects: Sharing data only for appropriate and authorised purposes
      4. Council may only share data for appropriate projects, where they are authorised to do so and there are clear public benefits. Safe projects in the Five Safes model refer to the legal, moral and ethical considerations surrounding the use of data.

    4. Safe Outputs: Ensuring public outputs from data sharing projects do not identify people or organisations
      5. Council must put in place clear conditions of access and use to ensure that when results from data sharing projects are released, the identity of the people or businesses that provided the data remains private and confidential.

    5. Safe Data: Applying appropriate protections
      6. Council needs to understand how sensitive their datasets are before they can decide on whether and how to share the datasets.
    If you have any concerns, please contact one of the Council's listed above.

    Are there any Open Data licencing or conditions of use?

    Open data is data that a Council wants to make available to the public. All our open data has a Creative Commons license.  The Creative Commons licenses are designed to provide copyright owners with an efficient way to manage the rights contained in their copyright work, and to provide data users with simple and flexible terms for use. Creative Commons is an internationally recognised licensing standard and has been adopted as the default position for open data in many other jurisdictions. Creative Commons Attribution (CC BY) allows users to distribute, remix, tweak, and build upon the data, even commercially, as long as they credit the licensor for the original creation in the terms required by the licensor. CC BY is one of several licences in the Creative Commons licensing suite.